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- hp accelerometer

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01-05-2018 04:29 AM
hii i am unable to fix the hp accelerometer error
I have uninstalled the hp 3d drive guard and then reinstalled the latest version but then again I am getting the error.
WHAT'S THE SOLUTION AND HOW TO FIX IT?//
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Accepted Solutions
01-05-2018 06:35 AM
Hi,
HP 3D DriveGuard is largely cross platform - although not yet listed for your particular Model, the latest version on the link below will work fine for your notebook. It does not install the systray component (which causes the error you are currently seeing), just the accelerometer driver and the required system services.
https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe
When the installation has completed, restart the notebook.
DP-K
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Windows Insider MVP
01-05-2018 04:31 AM
Hi,
Try the 3D DriveGuard version on the following link.
http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
01-05-2018 05:33 AM
Hi,
You don't mention the actual error, but I'm assuming it's the issue described at the end of the cva below.
https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.cva
If that's correct, install the version below.
https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
01-05-2018
06:24 AM
- last edited on
01-05-2018
09:54 AM
by
kevin-t
ok so let me explain you with the full details
HP Pavilion Notebook
my serial number is [edited]
product number is Y4F80PA#ACJ
I am getting this dialogue box whenever I am switching on my pc
This App can't run on this PC
HP accelerometer
HP accelerometer doesn't work on this version of Windows. An updated app may be available
than I uninstall the hp 3d drive guard from control panel < programme and restart my pc
then after that, i searched on to the hp software and drivers for my pc hp 3d drive guard and I install it and run it..
but when I again the next day switch on to my pc I again got that error message that
this app cant run on this pc
'
'
so now the link that you have provided me with is not what hp is showing me in there drivers and software site FOR MY VERSION OF PC
it is WHAT HP DRIVERS AND SOFTWARE IS SHOWING IT IS THE LATEST VERSION SP81920.EXE
AND I INSTALLED IT BUT IT IS NOT FIXING UP THE ERROR.
01-05-2018 06:35 AM
Hi,
HP 3D DriveGuard is largely cross platform - although not yet listed for your particular Model, the latest version on the link below will work fine for your notebook. It does not install the systray component (which causes the error you are currently seeing), just the accelerometer driver and the required system services.
https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe
When the installation has completed, restart the notebook.
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP