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murungal
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hp computer does not recognize HP simplesave 500a

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HP simplesave sd500a

I have a hp simplesave 500a that has documents etc on it from a mac.  MY hp computer does not recognize external drive for me to download.  How do I fix this?

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Riddle_Decipher
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@murungal It looks like the device is only compatible with Windows as per the product guide: Click here to verify

 

That said, if it isn't getting detected on Windows: click here to troubleshoot

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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