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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- hp envy 15 , ran great untiil win 11 maliciously made me dow...

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09-25-2022 02:52 AM
before the win 11 upgrade, i had win 10, was happy. then it began slowly at first but got worse , overheating, i did a inspection and found out i dont have a thermal subsystem driver anymore, and i am not sure, its so hard to find answers , but i assume i am not the only one and intel made some kind of dynamic thermal driver , but i went to install it and it says i do not meet the minimum system requirements... why not, i thought this laptop has been fast, top notch, etc. the original driver is not available anywhere. i updated the bios just now, still says the same thing. I DONT KNOW WHAT TO DO ... im so so so sad and depressed right now. I need help so badly. so very badly.
09-25-2022 04:17 AM
Hello @rathlaya
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration. |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
(2) Please report your results