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04-10-2025 10:53 AM - edited 04-10-2025 10:54 AM
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 (549V8AV)
Operating System: Microsoft Windows 11
I have an HP Envy x360 2-in-1 laptop (15-ew0023x model) that was recently updated to the latest Windows 11 24H2 version. Since the update, the network driver has stopped working. I’ve tried downloading drivers from the HP website, but the only available versions are for Windows 11 21H2 and 22H2, and none of them seem to work.
3 REPLIES 3
04-10-2025 12:27 PM
The only suggestion I can offer would be to install the latest Intel AX211 Wi-Fi driver directly from Intel:
Intel® Wireless Wi-Fi Drivers for Windows® 10 and Windows 11*
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