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Locked

‎05-10-2020 12:38 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

it will not work

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-19-2020 04:05 PM

HP Recommended

@chatory Welcome to HP Community!

 

I understand that you are facing the issue with a jumpstart

 

Please check if any pending windows update is pending on windows update.

 

Did you install all the latest driver updates for BIOS, Chipset and Graphics card?

  • If not, Click here to find and install the same.

Please refer to the following link to using the Jumpstart.

 

Keep us posted,


If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-19-2020 04:05 PM

HP Recommended

@chatory Welcome to HP Community!

 

I understand that you are facing the issue with a jumpstart

 

Please check if any pending windows update is pending on windows update.

 

Did you install all the latest driver updates for BIOS, Chipset and Graphics card?

  • If not, Click here to find and install the same.

Please refer to the following link to using the Jumpstart.

 

Keep us posted,


If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Was this reply helpful? Yes No
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