hp laptop keeps stoping and restarting driver verifier dma violation

[joseph20241]

hp laptop keeps stoping and restarting driver verifier dma violation keeps stopping it. I have done verifier reset and nothing.WOuld appreciate a suggestion. It happens several times a day.

[Max3Aj]

@joseph20241, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand how frustrating it can be when your laptop keeps restarting with the Driver Verifier DMA Violation error. Let's work through this step-by-step to resolve the issue.

Disable Driver Verifier (if not already done)

Even though you've mentioned running verifier /reset, let's ensure it's fully disabled:

Boot into Safe Mode:

1. Hold Shift and click Restart from the Start menu.
2. Navigate to: Troubleshoot > Advanced Options > Startup Settings > Restart.
3. Press F4 or F5 to boot into Safe Mode.

Open Command Prompt as Administrator:

• Press Windows + R, type cmd, then press Ctrl + Shift + Enter.

Run the following command:

• verifier /reset

Restart your PC normally.

Update All Drivers

Outdated or incompatible drivers are a common cause of this error.

Via HP Support Assistant:

1. Open HP Support Assistant from the Start menu. HP Support Assistant | HP® Support
2. Go to My devices > Updates.
3. Install all recommended updates.

Manually via Device Manager:

1. Press Windows + X > Device Manager.
2. Right-click each major device (especially Storage controllers, Display adapters, and USB controllers) > Update driver.

Run HP Hardware Diagnostics

To rule out hardware issues:

• Turn off the laptop.
• Press Esc repeatedly, then F2 to enter HP PC Hardware Diagnostics.
• Run the System Tests > Extensive Test.

Perform a System Restore

If the issue started recently, restoring to a previous state may help:

• Go to Settings > System > Recovery > Advanced startup > Restart now.
• Choose Troubleshoot > Advanced Options > System Restore.
• Follow the prompts to restore to a point before the issue began.

Optional: BIOS Update

Sometimes a BIOS update can resolve compatibility issues:

• Visit the HP Software and Driver Downloads page.
• Enter your product number.
• Download and install the latest BIOS (if available). 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support