hp omni 200 accidental unistalled/deleted usb port

[NakedGirlsChaos]

I was in the process of attempting to install a bluetooth driver bymyself b/c everytime i take one of my electronics to get worked on it costs 100$ then i find out i could have done it myself so anyway this is one of those built in the screen modem works and since i uninstalled the usb ports (yes all of them) there is no way for me to do ANYTHING since it is no more than a screen at the moment. no keyboard, its not a touch screen so thats a no go and i cant use a mouse as it connects via usb as well SOS please help! also has some very sennsitive docs i am hoping to avoid a reset if at all possible  ty

[KrazyToad · Accepted solution]

@NakedGirlsChaos

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and I would like to help

Let's check if the Keyboard / Mouse work in the BIOS. Plug back the keyboard / mouse and upon powering on the computer keep tapping on F10

This should take you to the BIOS. Once you are inside the BIOS, hit F9 to restore defaults and save & Exit

If the USB ports ( keyboard / Mouse ) work in the BIOS, then you can try a System Restore to an earlier time before the issue started

- Shut down the computer completely.
- Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen.
- If a language selection screen opens, select the language you want to use to continue.
- On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type.
- On the Choose an option screen, click Troubleshoot.
- On the Troubleshoot screen, click Advanced Options.
- On the Advanced options screen, click System Restore.
- Click Windows 10 as the target operating system.
- The System Restore window opens. Click Next.
- Click the restore point that you want to use, and then click Next.
- The Confirm Restore Point window opens.
-Click Finish to restore your computer to a previous point.
- Do not interrupt System Restore when it starts. Doing so can corrupt your hard drive and create more problems. Click Yes in the warning that appears.
- System Restore returns the computer configuration to a previous point in time and restarts.
 

Keep me posted how it goes

Thank you and have a great day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.

[NakedGirlsChaos]

Okay so the keyboard did work in BIOS and I checked the USB ports it says they are all enabled when I go to shut down and restart and hit f10 it just goes to the main login screen doesn’t give me a restart option?

[KrazyToad]

@NakedGirlsChaos

Thanks for keeping me posted

If the keyboard is working in BIOS, that means it's an issue with the OS

Shut down the computer by pressing the power button for few seconds till the computer shuts off

Next we will do a power drain. Unplug the Power cord, press and hold the power button for 20 seconds

Then perform the System Restore

- Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen.
- If a language selection screen opens, select the language you want to use to continue.
- On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type.
- On the Choose an option screen, click Troubleshoot.
- On the Troubleshoot screen, click Advanced Options.
- On the Advanced options screen, click System Restore.
- Click Windows 10 as the target operating system.
- The System Restore window opens. Click Next.
- Click the restore point that you want to use, and then click Next.
- The Confirm Restore Point window opens.
-Click Finish to restore your computer to a previous point.
- Do not interrupt System Restore when it starts. Doing so can corrupt your hard drive and create more problems. Click Yes in the warning that appears.
- System Restore returns the computer configuration to a previous point in time and restarts.
 

Keep me posted

Thank you