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‎10-01-2025 08:14 AM

HP Recommended

Hi @Dy13n,

We’re truly sorry to hear how frustrating this has been for you. We understand how important it is to have your HP OmniBook X Flip working properly, and we want to get this resolved for you.
 

We’re here to help, but we can only do that effectively if we know what steps you’ve already tried. If the suggestions we’ve shared so far haven’t worked, please let us know what you’ve attempted and what behavior you’re still seeing. That way, we can guide you more precisely.
 

Rest assured, if those fixes didn’t resolve the issue, we’ll do everything in our power to assist you until this is sorted out.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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‎10-01-2025 10:21 PM

HP Recommended

I have to be honest. hp did not help me at all. All they did was waste my time and block my original account from using this forum because I was telling the truth about how pathetic they are and for expressing my frustration and anger. Yes the problem is solved on my end, but it's not because of your belated help. I used the advice of another hp user who had the same problem as me.

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‎10-05-2025 09:08 PM

HP Recommended

I found the update in Windows Update > Advanced > Optional Updates.

It installed AMD Sensor Driver 1.1.0.25

1 person found this reply helpful
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