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‎02-01-2023 09:33 AM

HP Recommended
Operating System: Microsoft Windows 11

Hello! I have hp scan extended downloaded. It does not work with a Canon MG2150 printer.

Getting an error message - do not remeber it just now. Did not get to the scan - totally stop.

Can it work with that Canon device?

 

Please advise.

 

BR/SivrosJ

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-01-2023 10:03 AM

HP Recommended

@SivrosJ 

 

Welcome to the HP Community Forum.

 

The HP Scan Extended software is a subset of an old HP full driver printer software package (circa 2015).

 

It is not intended to work alone or with printers that are not HP.

 

Look for compatible drivers for your product at Canon Printer Support.

For example,

Printer Support - Canon PIXMA MG2150 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

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3 REPLIES 3

‎02-01-2023 10:03 AM

HP Recommended

@SivrosJ 

 

Welcome to the HP Community Forum.

 

The HP Scan Extended software is a subset of an old HP full driver printer software package (circa 2015).

 

It is not intended to work alone or with printers that are not HP.

 

Look for compatible drivers for your product at Canon Printer Support.

For example,

Printer Support - Canon PIXMA MG2150 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

Was this reply helpful? Yes No

‎02-01-2023 10:29 AM

HP Recommended

Thank you! I am really pleased with your detaild explanation and suggestions! And prompt.

Even though it is not an hp device.

Just great.

Was this reply helpful? Yes No

‎02-01-2023 10:45 AM

HP Recommended

@SivrosJ 

 

You are most welcome.

When / If you come to the HP side, let us know if and how we can help.

Smiling.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

Was this reply helpful? Yes No
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