• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-08-2022 02:45 AM - edited ‎02-08-2022 03:17 AM

HP Recommended
Product: HP Gaming Pavilion - 15-cx0098ur
Operating System: Microsoft Windows 10 (64-bit)

Today I got this error message:

Снимок экрана (417).png

Translated into English, this means the following:
"Windows cannot find "hpdiags://BatteryStatusTest". Make sure you typed the name correctly, and then try again."

I checked the status of my battery, but it says that it is normal.

Then I blamed "HP PC Hardware Diagnostics" and tried to reinstall it by downloading the appropriate installation file from your site, but I couldn't reinstall it. Finally managed to reinstall HP PC Hardware Diagnostics via Microsoft Store. I don't see any problems yet. What do you think, because of what it could be?

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.