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- HP Community
- Notebooks
- Notebook Software and How To Questions
- i am not able to install cyberlink powerdirector

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09-27-2020 02:19 PM
I have recently formatted my laptop. I have download all drivers and software from the hp support website. I am not able to install cyber CyberLink PowerDirector. Whenever I tried to install setup close after a few steps without showing any errors.
09-30-2020 06:46 AM
Welcome to HP Community
I have gone through your Post and would like to help
May I know how did you reformat the Laptop?
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Next try downloading the CyberLink PowerDirector
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee