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Locked

‎09-15-2021 07:45 AM

HP Recommended
Product: HP 14s fq1029au
Operating System: Microsoft Windows 10 (64-bit)

I am unable to charge my laptop even after following steps by HP customer care . Charging indicator shows plugged in but battery percentage is still at 0%. After remove plug it shut downs . Even I reset the laptop as told by customer care. 

Please help.....

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