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- HP Community
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- i am unable to install the updates.

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04-14-2020 08:06 AM
i am unable to install updates from hp support assistant.
Solved! Go to Solution.
Accepted Solutions
04-17-2020 01:33 PM
I reviewed your post and I understand that you are unable to install updates from HP support assistant.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you uninstall HP support assistant from your computer and then restart the computer and then download and install it from the below link.
Here is how it is done.
- Open the Start menu.
- Click Settings.
- Click System on the Settings menu.
- Select Apps & features from the left pane.
- Select an app you wish to uninstall.
- Click the Uninstall button that appears. If it is grayed out, this is a system app you cannot remove.
- Click the Uninstall pop-up button to confirm.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
04-17-2020 01:33 PM
I reviewed your post and I understand that you are unable to install updates from HP support assistant.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you uninstall HP support assistant from your computer and then restart the computer and then download and install it from the below link.
Here is how it is done.
- Open the Start menu.
- Click Settings.
- Click System on the Settings menu.
- Select Apps & features from the left pane.
- Select an app you wish to uninstall.
- Click the Uninstall button that appears. If it is grayed out, this is a system app you cannot remove.
- Click the Uninstall pop-up button to confirm.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee