i am unable to use ms office

[aarbi]

what is my product key for ms office

[WAWood]

@aarbi 

We have no way at all of knowing that and no way to find out -- as HP keeps no records of individual MS Office keys associated with individual PCs.

IF your PC came with MS Office preinstalled, that most likely was a trial version -- and that has no key because it expires and can not be activated.

You can check with HP Customer Support to see if there is a record of your PC coming with MS Office preloaded and, if so, you can get HP to send you a fresh copy with a product key.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.