i can't find hp simplepass for my pc. plz help.

[Xain_Basit]

hi. i am using hp pavillion dv6 p/n:lw218us#aba the problem is that i had to reset it for some reasons. during the resetting process, my simplepass got removed. no i can't find it. please help me. i am feeling suicidal already.. 😞 

and btw, is there any way i can get back the version which came with it when i bought it in 2013?

[Xain_Basit]

Need help! plz reply already!? anyone?

[Dragon-Fur · Accepted solution]

@Xain_Basit

Depending on your notebook's exact Model, you should be able to use this Validity Driver:

sp58900 Validity Sensor V4.4.234.0 W8-W8.1

It is impossible to know which version of SimplePass you were using -- depending on what you were using before, one of these will work for you:

Series 6 (AuthenTec)

sp63224 HP SimplePass V6.0.100.276 Win7-8

Series 8 (Softex)

sp71729 HP SimplePass V8.01.46A W7-W10 32/64bit

Understand that Series 8 is NOT a newer version of Series 6 -- these are two completely separate programs and they are not compatible.  Choose one or the other.  If you choose wrong (in your opinion), you can remove the "wrong" program > reboot > install the other Series.

You do need to have installed the other HP Drivers for Windows 10 -- you want to have your HP Drivers installed, THEN you attempt to deal with Native Windows 10 fingerprint logon, THEN you attempt to deal with SimplePass.

GENERAL instructions:

• Create a Restore Point
• Update your HP Drivers to Windows 10 versions of the HP Drivers
• Ensure Windows Update is current (unless you have "deferred" updates, updates are automatic)
• Set up Windows 10 fingerprint logon (including the PIN number)
• Reboot and log in
• Install the Validity Driver
• Reboot and log in
• Install your choice of SimplePass
• Reboot and log in

Help, suggestions, and examples:

Instructions to Upgrade HP SimplePass

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[Xain_Basit]

Man, you're the best! thanks!

[Dragon-Fur]

@Xain_Basit

You are welcome.

A final word about that Validity Driver (fingerprint software driver):

I did have difficulty finding what I believe is the correct driver for your system (none was listed at your computer's support website) -- the driver I provided is for a similar system type to your own computer.

In the event that you have a functional Recovery Manager, you might find your original Validity driver in the Manager under I need immediate help > reinstall applications / drivers (something similar

Windows 8.1 Recovery Manager is called Rebecca

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

Click my Answer Accept as Solution to help others find Answers.