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HP Recommended
i downloaded the driver and it says thaj g
HP Recommended
i downloaded the driver and it says that the file is from unknon publishertan
HP Recommended
from unknown publisher and the file is corrupted.
HP Recommended

Unknown publisher is not a problem, you can continue with installation.

I have no idea why it is saying corrupted.

Try manually installing the driver after downloading it to desktop.

http://www.addictivetips.com/windows-tips/how-to-install-hardware-or-device-drivers-manually-in-wind...

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