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iiianthonyiii
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Message 1 of 2
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i have a problem with hp g4-1085la

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hp g4-1085la
Microsoft Windows 7 (64-bit)

hi

im having a problem when i start windows, like this photo. i just changed for a new motherboard and i cant install the original cd windows and i dont have advance option in bios.

what can i do¿

1.jpg

1 REPLY 1
KrazyToad
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Message 2 of 2
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@iiianthonyiii

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

You will need to contact HP Support because the Notebook needs to be taken in for repair

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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