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- HP Community
- Notebooks
- Notebook Software and How To Questions
- i have a problem with hp g4-1085la

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07-06-2020 01:20 PM
hi
im having a problem when i start windows, like this photo. i just changed for a new motherboard and i cant install the original cd windows and i dont have advance option in bios.
what can i do¿
07-09-2020 06:21 AM
Welcome to HP Community
I have gone through your Post and would like to help
You will need to contact HP Support because the Notebook needs to be taken in for repair
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee