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HP Recommended
Microsoft Windows 11

hp lap top 

1 REPLY 1
HP Recommended

@lynflick, Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding messages from McAfee!

We're thrilled to have the opportunity to assist you and provide a solution. 

 

Check for Official Notifications

  1. Open McAfee Security Software: Instead of clicking on pop-up messages, open McAfee directly from your installed programs list to check for any actual virus alerts.
  2. Update your Antivirus Software: Ensure that your McAfee software is up-to-date so that you are protected with the latest virus definitions.

Perform a Full System Scan

  1. Run a Full Scan: Within the McAfee software, run a full system scan to check for and address any security threats.
  2. Use Windows Defender: As an additional measure, you can also run a security scan using Windows Defender.

Be Wary of Scams

  1. Avoid Clicking on Pop-Ups: Be cautious with pop-up messages warning about viruses. These can often be scams designed to trick you into installing malware.
  2. Verify Message Source: Verify any virus alerts by opening and checking your antivirus software manually, rather than relying on pop-up messages.

 

Hope this helps!

Take care, and have an amazing day! 

 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

 

Regards,

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.