i lost my laptop bill

[bhagirath1]

i lost my laptop bill help me to find it

[Garp_senchau]

Hi @bhagirath1,

Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check Your Email:

• If you made your purchase online, there's a good chance that HP or the retailer sent you an order confirmation email with the invoice attached.
• Search your inbox for terms like "HP order", "invoice", "receipt", or "purchase confirmation". Also, check your spam folder just in case.

Visit the HP Website:

• If you bought directly from HP’s online store, you might be able to log into your account and check your order history.
• Go to HP's official website, log into your account, and navigate to Order History. This section will usually contain a copy of your past purchases and invoices.

Check Retailer’s Website (if purchased from a store):

• If you bought your laptop from a retailer (like Best Buy, Walmart, or a local shop), visit their website and log into your account (if applicable). You should be able to find a history of your purchases and the corresponding receipt.

Physical Store:

• If you purchased the laptop from an HP authorized retailer and paid in-store, you may be able to visit that retailer’s customer service department. They can search their records for your purchase if you have the payment method or a loyalty card associated with the transaction.

Check Payment Method Records:

• If you're unable to retrieve the original receipt, check your payment method (credit card, bank statement, etc.) for a record of the purchase. Often, this can help prove the transaction date, amount, and vendor.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 
 

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Regards,