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HP Recommended

i spilt water on my laptop in around may. and i didnt know what to do so i just  left it.and the laptop turns on you can hear it but the screen doesnt work and the caps lock flashes 5times then 3 tims quickly. i dont know what to d

2 REPLIES 2
HP Recommended

@idkk1 

Turn the laptop OFF -- and do NOT turn it back ON!!

Spilling liquid on a laptop is the second-most damaging thing you can do to it (first is dropping it on a hard floor).

Here are some tips on dealing with liquid damage: http://www.makeuseof.com/tag/you-just-spilled-water-or-coffee-on-your-laptop-heres-what-you-should-d...

However ... it's most likely that SOME damage was done, regardless of how quickly you turned off the laptop and what you did afterward. The key problems are only the surface and almost certainly, more damage was done than that.

The ONLY way to know for sure is to take or send it to an HP Service Center and pay a LOT of money for them to run full diagnostics on it, and after that, to disassemble it to repair or replace any damaged components.

And, if the motherboard is damaged, the cost of repair can easily exceed the cost of replacing the laptop -- because (as far as I know) liquid spill damage is NOT covered under the warranty.

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

If that link does not give you the information you need, here is the general support link:

https://support.hp.com/us-en/contact-hp?openCLC=true



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I agree with the DO NOT attempt to power it up.

 

Over the years, I've had several client spilled liquids (beer, coffee, tea, etc.) and then they bring their laptops for help.

In all case, I pulled out the hard drive and was able to recover all their data.

 

I ordered them new laptops and restored their data.  I kept their old laptops for parts (ram, SSD, adapters).

While the laptop was opened, I DISCONNECTED the main battery and CMOS battery too, then left them OPENED to dry for MONTHS.

 

Surprisingly, I was able to revive two HP Elitebooks that I still use as backups today.

 

Once, for a 15" Macbook Pro, that too worked, but for a month.  I brought that to Apple and they claimed these was corrosion on the motherboard.  That cost over $600 (a few years ago) and for a $3000 overprice Apple laptop, it was worth it.

Apple never lets you 'see' the bad parts, you have to trust them.  That is why I never buy Apple and recommend HP.

 

Another reason I hate Apple is another client had an SSD fail just past the 3 yr apple care expired.  For a 250G Samsung SSD (with proprietary pin connections), Apple wanted $600+ for a new part that costed then maybe $80.  Also, Apple wouldn't sell the part.  They insist Apple install it for $129 for a proper job.  They claim you need special tools (I have the strange screwdrivers).  It is a 2 minute job to change, but Apple kept it for a week.

 

Let it dry out for a month of so and let me know.  Good luck

 

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