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Example: Pavilion laptop 14
Microsoft Windows 10 (64-bit)

i manually deleted folders of HP on my laptopt because of some reason, that does not matter in the moment.
the point is if i can download the package without making a recovery to the pc?

3 REPLIES 3
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@davidrafael

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,
You can try and restore the incident without wiping any information from your computer using Microsoft system restore. 

  1. Save any open files, and then close all open programs.

  2. In Windows, search for and open Create a restore point.

  3. On the System Protection tab, click System Restore.

    Selecting System Restore in the System Properties window

  4. In the System Restore window, click Next.

  5. Select the restore point you want to use, and then click Next.

    Selecting a restore point

  6. Review your selection, and then click Finish.

  7. Read the warning about not interrupting System Restore, and then click Yes.

    CAUTION: 

    Allow System Restore to complete without interruption to avoid corrupting the hard drive or causing additional damage to the computer.

    Confirming System Restore cannot be interrupted

    System Restore returns the computer configuration to a previous point in time and restarts the computer.

Refer to the YouTube: https://www.youtube.com/watch?v=sixGAIiPTlE Restore your computer when Windows starts normally.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

hey, i figured out that what i deleted had no influence on the problem and the only thing i needed was drivers.
thank you though.

HP Recommended

@davidrafael

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue.

 

Is everything working fine, or would you require any further assistance? 


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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