i want ot recover microsoft 365

[krishna0408]

hello , last year i purchased my hp laptop today i deleted the all the things because my computer was lagging and now my preinstall microsoft apps such as excel, word are now not working how to recover

[Mr_RadhaTech]

Use the Microsoft support article below, which shows how to reinstall Microsoft 365 properly and sign in with the account that has the active subscription:

https://support.microsoft.com/en-gb/office/lifecycle/reinstall-office-or-microsoft-365-in-your-offic...

[krishna0408]

thankyou but don't which account has acess

[Mr_RadhaTech]

Don't worry, List every email you might have used then:

1. Go to https://account.microsoft.com/
2. Sign in with that email (reset the password if needed).
3. Click Services & subscriptions (or Subscriptions).
4. Look for any Microsoft 365 / Office product listed as Active or Renewing.
5. If you see Microsoft 365 there, that’s the correct account. Note the email down.

[krishna0408]

the email i used maybe i have delted the email

[Mr_RadhaTech]

If the account was closed less than 30/60 days ago. Microsoft provides a 30-day or 60-day grace period after closing a Microsoft account. During that window, you can reopen it by signing in and completing a security-code check. Official guide: Reopen your Microsoft account - Microsoft Support