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‎04-09-2024 12:07 AM

HP Recommended
Product: HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek1000 (742H9AV)
Operating System: Microsoft Windows 11

i want to know weather my laptop is refurbished?

 

Category:
1 REPLY 1

‎04-09-2024 12:12 AM

HP Recommended

Hi,

Look for the exact product number on the machine, or on the box.

Find product and serial numbers for HP PCs, printers, and accessories | HP® Customer Support

 

If there is an R at the end of the product number then it is refurbished.

So for the product number you gave above which is for the whole series

742H9AVR would be refurbished

742H9AV  would not be

 

Hope it helps,

David

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