i want to know why my samsung galaxy 9 plus wont connect to the bluetooth on my hp chromebook x360

[hayleyboo92]

i have been following the directions to bluetooth my phone to my hp chromebook x360 2 in 1 but its wont connect to my galaxy s9 plus. i wanted to know if anyone knows what i am doing wrong or if there is anyway besides the directions it gives me?? it say under connected devices it should say set next android phone but its not showing up next to it at all

[Echo_Lake]

@hayleyboo92

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:

Step 1: Check if your Chromebook works with Bluetooth

1. At the bottom right, select the time.
2. If you see Bluetooth , your Chromebook works with Bluetooth.

Step 2: Pair a Bluetooth accessory

1. At the bottom right, select the time.
2. Select Bluetooth .
3. If Bluetooth is off, turn on Bluetooth.
4. Select the accessory you want to connect to.
5. Follow the onscreen instructions to finish connecting.
6. To check if your accessory is connected, look under "Paired devices."

Note: Your phone doesn’t pair to your Chromebook with Bluetooth, but you can connect to your phone's network. 

Turn off Bluetooth

1. At the bottom right, select the time.
2. Select Bluetooth .
3. Turn off Bluetooth.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.