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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- in my laptop TPM IS enabled

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05-16-2025 11:54 AM
Chapter 1, page 4 of the service manual indicates that the TPM is a firmware-based TPM and not a hardware based one which may be why W11 doesn't recognize it.
HP 15 Laptop PC Maintenance and Service Guide
If the TPM 2.0 device is showing up in the device manager under the Security Devices category, that must be the reason.
If it is not showing up and you are sure it is activated in the BIOS I have no idea why that would be or what you can do about it.
You can use a workaround to do an in-place upgrade from W10>W11 if you are interested.
Watch this video, which is the easiest way to do it in my opinion, and I have used several different ways to do this during the last 3 years.
How to Install Windows 11 on Unsupported PC in 2025 (New Easiest Method, No CMD)
Download the W24H2 ISO file and use that (3rd option).
You can download the free 7-Zip file utility from the link below. The top line is for 64 bit.
You'll have to repeat this procedure if and when Microsoft rolls out the new W11 builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.
They have been releasing new W11 builds each October so far.
Other than that, your PC will continue to get the monthly cumulative and other updates.
That's only a minor inconvenience to have continued OS support beyond October of 2025.
If things don't work right on W11, you have 10 days to easily go back to W10 as long as you don't delete the W1 upgrade files or the Windows.old folder.
How to Go Back to Windows 10 from Windows 11 (Tutorial)