• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Stop the Jumping Cursor! Quick Fixes for HP EliteBook Folio 1040 G1Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 15 Laptop PC 15-eh3000 (794P3AV)

I just bought a new laptop, but it's asking a driver for the networkadaptor.

which to download?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Looks like that model series comes with a Mediatek MT7921 Wi-Fi 6 adapter.

 

If you are getting that message while you are trying to install W11, you have to extract the Wi-Fi driver exe file into its folder so you can browse to the location of the driver.

 

Here's the link to the latest driver HP currently has for the Wi-Fi adapter:

 

MediaTek Wireless LAN Driver

 

Version 3.0.1.1331

 

sp161835.exe

 

Using another PC, install the free 7-Zip file utility from the link below to extract the exe file into its driver folder.

 

7-Zip

 

After you install 7-Zip, right click on the Wi-Fi driver file you downloaded.

 

Select 7-Zip from the list of items on the menu.

 

Have 7-Zip Extract to: and let it extract the file into its folder name.

 

After that is done, copy the folder to a USB flash drive.

 

Plug the flash drive into your notebook and when you are at the window where it is asking for a driver, browse to sp161835>src>Drivers>7921>mtkwl6ex.inf and the driver should install.

View solution in original post

3 REPLIES 3
HP Recommended

Looks like that model series comes with a Mediatek MT7921 Wi-Fi 6 adapter.

 

If you are getting that message while you are trying to install W11, you have to extract the Wi-Fi driver exe file into its folder so you can browse to the location of the driver.

 

Here's the link to the latest driver HP currently has for the Wi-Fi adapter:

 

MediaTek Wireless LAN Driver

 

Version 3.0.1.1331

 

sp161835.exe

 

Using another PC, install the free 7-Zip file utility from the link below to extract the exe file into its driver folder.

 

7-Zip

 

After you install 7-Zip, right click on the Wi-Fi driver file you downloaded.

 

Select 7-Zip from the list of items on the menu.

 

Have 7-Zip Extract to: and let it extract the file into its folder name.

 

After that is done, copy the folder to a USB flash drive.

 

Plug the flash drive into your notebook and when you are at the window where it is asking for a driver, browse to sp161835>src>Drivers>7921>mtkwl6ex.inf and the driver should install.

HP Recommended

Hi Paul, many thanks for your support. It work exactly as you said.

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.