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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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08-07-2025 01:45 PM
In the past I installed W11 on my HP Pavillion Laptop 14-ce3xxx. The graphics driver from W11 was not operating properly, in spite of all updates. I had to re-install W10 to get my laptop working again. I than did a little research and found out that W11did not have a suitable driver that time. Does anybody know if there is a working graphics driver in W11 now? Or can i use an executable version of the Intel Iris Plus Graphics that is used in W10?
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Accepted Solutions
08-10-2025 10:00 AM
@Nelis1958, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Installing Windows 11 on HP Pavilion Laptop 14-ce3xxx!
We're thrilled to have the opportunity to assist you and provide a solution.
When upgrading to Windows 11, it's crucial to ensure compatibility with hardware drivers, especially graphics drivers. Since you initially faced issues with the graphics driver, here's how you can check for updated drivers and proceed with the installation:
Check for Graphics Driver Updates
Windows Update:
- Connect your laptop to the internet.
- Go to Settings > Update & Security > Windows Update.
- Click on Check for updates to see if there are any new graphics drivers available.
HP Support Assistant:
- Use the HP Support Assistant, which is preinstalled on HP laptops, to check for any driver updates.
- Click Start, search for HP Support Assistant, and open it.
- Under the Updates section, check for any available graphics driver updates.
Intel Driver & Support Assistant:
- Download and install the Intel Driver & Support Assistant from Intel's website.
- Run the application to detect and install the latest drivers for Intel Iris Plus Graphics.
Using Executable Version of Graphics Driver from Windows 10
You may attempt to use a Windows 10 driver if it is compatible:
- Visit the HP Customer Support - Software and Driver Downloads page.
- Enter your laptop model HP Pavilion Laptop 14-ce3xxx.
- Download the Windows 10 graphics driver and try installing it in compatibility mode on Windows 11.
General Advice
Before proceeding with the upgrade to Windows 11, ensure that:
- Your laptop hardware meets the minimum system requirements for Windows 11.
- You have a backup of all your important data.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee
08-10-2025 10:00 AM
@Nelis1958, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Installing Windows 11 on HP Pavilion Laptop 14-ce3xxx!
We're thrilled to have the opportunity to assist you and provide a solution.
When upgrading to Windows 11, it's crucial to ensure compatibility with hardware drivers, especially graphics drivers. Since you initially faced issues with the graphics driver, here's how you can check for updated drivers and proceed with the installation:
Check for Graphics Driver Updates
Windows Update:
- Connect your laptop to the internet.
- Go to Settings > Update & Security > Windows Update.
- Click on Check for updates to see if there are any new graphics drivers available.
HP Support Assistant:
- Use the HP Support Assistant, which is preinstalled on HP laptops, to check for any driver updates.
- Click Start, search for HP Support Assistant, and open it.
- Under the Updates section, check for any available graphics driver updates.
Intel Driver & Support Assistant:
- Download and install the Intel Driver & Support Assistant from Intel's website.
- Run the application to detect and install the latest drivers for Intel Iris Plus Graphics.
Using Executable Version of Graphics Driver from Windows 10
You may attempt to use a Windows 10 driver if it is compatible:
- Visit the HP Customer Support - Software and Driver Downloads page.
- Enter your laptop model HP Pavilion Laptop 14-ce3xxx.
- Download the Windows 10 graphics driver and try installing it in compatibility mode on Windows 11.
General Advice
Before proceeding with the upgrade to Windows 11, ensure that:
- Your laptop hardware meets the minimum system requirements for Windows 11.
- You have a backup of all your important data.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee