• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-18-2021 05:53 AM

HP Recommended
Product: Example: Pavilion 15 dk0050tx
Operating System: Microsoft Windows 10 (64-bit)

i want tio install the following hp apps hp jumpstart hp feedback hp documentation and hp coolsense for my pavilion 15 dk0050tx.

1 REPLY 1

‎04-18-2021 07:03 AM

HP Recommended

Hi:

 

Those apps only are installed on the factory image.

 

If you delete them, you can try reinstalling the factory image by making a bootable USB recovery drive with the cloud recovery tool if your notebook is supported by it.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

 

There is an app that works almost like Coolsense and that is part of the HP command center software which you can get from the Microsoft Store...

 

Get HP Command Center - Microsoft Store

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.