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ckyr
Level 1
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Message 1 of 2
315
Flag Post

intel serial IO driver falled

HP Recommended
HP 15-dw2775ng
Microsoft Windows 10 (64-bit)

Hello there, i would like your help!
completely new laptop failed twice installing the intel serial driver, then installed it and now i have to do an update again.
Does anyone know how to download the correct driver through browser and then installing it?
the  SoftPaq number is sp111665, if thats any help!

thanks a lot in advance!

1 REPLY 1
lawred
New member
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Message 2 of 2
Flag Post
HP Recommended

I am having the same problem on a new HP Laptop, as well.  The SP111665 fails to install properly.  I am also having a problem with the Laptop not awakening from sleep mode.  I have to do a Hard Reset and wait for the system to reboot.  Thinking these 2 problems could be related!    

 

Anyone else experiencing this?

 

 

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