intergraded webcam not working no drivers or nothing

[Orionaolini120]

i been done thought it all i try to look for webcam downlaods for this laptop i been updateing everything just help me.

[VikramTheGreat]

Hi @Orionaolini120,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Webcam issues on HP laptops are often due to a missing driver, privacy settings, or simply being disabled. Here’s a step-by-step guide to get your integrated webcam working again:

1. Check Privacy Switch or Shutter

Some HP laptops have a physical privacy shutter or key combination (e.g., Fn + F6, Fn + F8).

• Make sure the privacy switch is open, or the camera is unlocked.
• If there's a keyboard icon with a slash, press it or use the appropriate Fn + key combination.

2. Verify Windows Privacy Settings

1. Go to Settings → Privacy & security → Camera.
2. Make sure Camera access is On.
3. Scroll down and ensure the app you're using (like Zoom or Camera) has permission.

3. Update or Reinstall Webcam Driver

1. Press Windows + X and select Device Manager.
2. Expand Cameras or Imaging devices. 
   • If your webcam isn’t listed, go to View → Show hidden devices.
3. Right-click the webcam: 
   • Select Update driver → Choose Search automatically.
   • If not found or still not working, choose Uninstall device, then restart your laptop. Windows will reinstall the driver on reboot.

4. Use Windows Troubleshooter

1. Go to Settings → System → Troubleshoot → Other troubleshooters.
2. Run the Camera troubleshooter and follow any suggested fixes.

5. Update via HP Support

Visit the Official HP® Support site and enter your exact laptop model to download the webcam driver:

• Go to HP Support → Drivers & Software → enter model.
  
  Install any available Camera or Integrated Webcam driver listed.

6. Restart and Test

After making changes:

• Restart your laptop.
• Open the Camera app or your meeting software to test the webcam.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat