it admin lock

[shahanawaz]

at the time of opening security tab massege comes ;- your IT administrator has limited access to some areas of this app, and the item you tried to access is not available. contact IT helpdesk for more information.

[Irfan_06]

Hi @shahanawaz,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

It seems that you are encountering a restriction message on your HP laptop regarding access to certain areas of an application. This typically happens when there are administrative controls in place, likely set by your IT department. Here are some steps you can consider taking:

Contact IT Helpdesk: Since the message suggests reaching out to your IT helpdesk, it's the best course of action. They can provide specific guidance and possibly lift the restrictions.

Check User Permissions: If you have administrative access, you can check the user permissions in the settings. However, if it's managed by an organization, it's best to leave this to the IT department.

Restart Your Device: Sometimes, simply restarting your laptop can resolve temporary issues.

Update the Application: Ensure the application is updated to the latest version, as this can sometimes fix permission errors.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support