keeps opening help tab

[victus9496]

always opening windowa help tabs , im not able to do any tasks because of this and my system gets exhausted because of this, i uninstalled microsoft edge by using wise uninstaller . now the help tab is opening on the chrome, kindly do the needful

[Kuroi_Kenshi]

Hi @victus9496,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your Windows keeps opening help tabs automatically, exhausting your system, and now the help pages are opening in Chrome after uninstalling Edge. Let’s go through a few steps to stop this behavior.

    a. Check Startup Programs
        • Press Ctrl + Shift + Esc to open Task Manager.
        • Go to the Startup tab and look for anything related to Windows Help, Tips, or Edge/Chrome popups.
        • Disable any suspicious entries and restart the computer.

    b. Check Scheduled Tasks
        • Press Windows + R, type taskschd.msc, and press Enter.
        • Look under Task Scheduler Library > Microsoft > Windows > Help or Customer Experience.
        • Disable or delete tasks that automatically open help tabs.

    c. Reset Default Browser Settings
        • Open Settings > Apps > Default Apps.
        • Set a stable browser (like Chrome or Edge if reinstalled) as the default.
        • Make sure .htm, .html, and help files (.chm) are assigned properly.

    d. Scan for Malware / Adware
        • Run a full system scan using Windows Defender or a trusted antivirus.
        • Sometimes unwanted popups are caused by malware or adware running in the background.

    e. Reinstall Microsoft Edge (Recommended)
        • Some Windows help functions are hardwired to Edge. Uninstalling it can cause help tabs to open in other browsers unexpectedly.
        • Download and reinstall Microsoft Edge from the official Microsoft website.
        • This ensures Windows Help opens correctly and stops redirecting to Chrome.

    f. Disable “Tips, Tricks, and Suggestions”
        • Open Settings > System > Notifications & Actions.
        • Turn off “Get tips, tricks, and suggestions as you use Windows.”

    g. Restart and Test
        • Restart your system after making the changes.
        • Observe if help tabs stop opening automatically.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Kuroi_Kenshi]

Let me know how it goes.