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- HP Community
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Create an account on the HP Community to personalize your profile and ask a question
01-09-2022
03:46 PM
- last edited on
07-06-2026
07:19 AM
by
Nal_NR
Hello @nsapie .
In order for me to know and be able to help you, it is necessary that you indicate the product number of your equipment:
https://support.hp.com/us-en/document/ish_2039298-1862169-16
I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
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