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- keyboard dosent switch to tablet mode

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11-14-2021 07:13 AM
Product: hp envy x360 15m- bp112 dx
Operating System: Microsoft Windows 10 (64-bit)
hello. i have hp notebook envy x360 15m-bp112dx. it was working well but recently when i fold it 360 degree, it dosent automatically switch to tablet mode and keyboard dosent lock as it should. manually enabling tablet mode does not lock the keyboard or the touchpad either.
i ask a hardware engneer to check it and he said there is no hardware problem. and my windows is up to date.
another thing: when i install Intel Integrated Sensor Solution Driver, keyboard lock completely, in pc mode and tablet mode keyboard dosent work at all.
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