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HP Recommended

I have an hp laptop 14, model CDD85HAO & need to know if the keyboard keys can pop out so I can clean it

1 REPLY 1
HP Recommended

Hi @adri15,

 

Welcome to the HP Support Community. 

 

I want to help!

 

I am afraid, that is not possible for any keyboard. If the keys pop out, that will be considered physical damage and needs service. 

If you are not aware or not sure how to clean it, Kindly contact the nearest service center to get it cleaned. 

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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