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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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1 REPLY 1
03-09-2025 08:28 AM
Hi @Ananthsdl, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Could you describe the keyboard issue in more detail? Are specific keys not working, is there a delay, or are there unintended inputs? Here are some general troubleshooting steps:
- Restart Your Laptop – A simple restart can fix minor glitches.
- Check for Dust/Debris – Clean the keyboard using compressed air or a soft brush.
- Update Keyboard Drivers
- Open Device Manager (Win + X → Select Device Manager).
- Expand Keyboards → Right-click on the keyboard driver → Select Update driver.
- Uninstall & Reinstall the Driver
- In Device Manager, right-click the keyboard driver → Uninstall device → Restart the laptop. Windows will reinstall the driver automatically.
- Check for Windows Updates
- Go to Settings → Update & Security → Windows Update → Check for updates.
- Check for Physical Damage – If certain keys are stuck, they may need professional cleaning or replacement.
- External Keyboard Test – Connect a USB keyboard. If it works fine, the laptop's keyboard may have a hardware issue.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support
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