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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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02-10-2019 04:01 AM
hello there.has anyone experienced the same issue where it lags and when checked, it consumes 100% of the hard disk..it was reset and still not fixed..please help..I just bought it a year ago...thanks for whoever answers me..
02-11-2019 09:44 AM
With a Win10 PC, you're almost always going to experience a very slow PC at times because Windows Update (WU) is hogging your PC, searching for, downloading, and installing updates -- to bring your PC up to the most current version of Windows.
If you reset your PC, you really only made matters WORSE! Why? Because you reset Win10 back to the version that came preinstalled and that starts Windows Update process all over again from scratch.
To find out what version and build of Win10 your PC is running, do the following:
1) enter "cmd" (without the quotes) into the search area and select the Command Prompt option
2) enter "winver" into the command window (again, without the quotes)
3) the most current Win10 is v1809 Build 17763.292
If yours is older than that, most likely WU is hogging your PC trying to update it.
To disable WU temporarily, do the following:
1) Enter "services" in the search area (again, without the quotes)
2) When the window opens, scroll down until you see Windows Update
3) If it say Running under status, that indicates that WU is running
4) To change that, double-click on that task, select Stop under the Service status, and then Apply
5) That should stop WU -- and you should see an immediate improvement in performance
WU will restart itself automatically later on, so you basically have no choice than to bear with it until it finishes.
I am a volunteer and I do not work for, nor represent, HP
02-11-2019 06:35 PM
If you're asking will this problem go away over time, the answer is NO -- because Win 10 does Windows Updates nearly every week and major Feature Upgrades every six months.
But, once the Updates are done, your PC should be running well after that. If Windows Update is not running (and I showed you how to check it) and the PC is still running very slowly, that is a different issue.
I am a volunteer and I do not work for, nor represent, HP
02-11-2019 06:58 PM
thank you sir...actually after the reset, though still my hard disk consumes 100% it still runs the usual..I just observe one thing thing.everytime I right-click on the laptop screen.it only loads and takes Almost 5 minutes to show the box.. thats my problem....any idea?is that also part of the issue? thank you so much.
02-11-2019 07:11 PM
If you actually did a RESET, you only made matters worse!
By doing a RESET, you set the OS back to a time when it was no longer current, so now, Windows Update is going to start running again to try to bring the OS up to the current date and version.
I am a volunteer and I do not work for, nor represent, HP