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HITESHDASLOVE
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Message 1 of 2
84
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laptop battery issues

Microsoft Windows 8.1 (64-bit)

laptop battery not charging 100 percent, its showing plugged in not chaeging. why ????????

i need solution so kindly help me.

1 REPLY 1
HP Support Agent
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Message 2 of 2
45
Flag Post
HP Recommended

laptop battery issues

@HITESHDASLOVE
Thank you for posting on the HP Support Community.

  • Did this happen after a recent window or software update?
  • When was the last time it worked fine?
  • Have you made any hardware/software changes?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Have you tried with different Ac adapter?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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