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a have a compaq presario v4125cl laptop that will not turn on anymore with a battery or with a ac apapter. i tried a new apapter, but the laptop still does not work . also, the ked lights do not come on  i need help.

1 ACCEPTED SOLUTION

Accepted Solutions
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Use a flashlight, look in the DC socket on the Notebook where the power cord plugs in, is there any damage to the center pin or plastic around it? 

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15 REPLIES 15
HP Recommended

Use a flashlight, look in the DC socket on the Notebook where the power cord plugs in, is there any damage to the center pin or plastic around it? 

HP Recommended

Nothing is bent.  I have turned had it on and it will be in a frozen state.  Twice.  About 4 times I have I have had to take the battery out and put it back in after several seconds .

Nothing looks bent.---------

 

Also I don't know where the volumne control went.  I was using an outside mouse.  Everytime I do something happens.  so I have stopped.

 

I need a book to help understand where thing are and how to use them and what I can do with the laptop.  I hate getting

upset.  I like to know how to do it whatever that may be. 

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see this link manuals, how to and troubleshooters

Compaq Presario V4125CL Notebook PC

While I work on behalf of HP I'm not speaking for HP but trying to provide best effort support.
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My HP Laptop will not turn on, does anyone know the shortcut buttons you need to push at the same time to override this problem????

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Hello diannep.

Try performing a hard reset.  Here are the steps.

  1. Remove the battery and AC adapter.
  2. Press and hold the power button for 10-15 seconds three times.
  3. Replace the battery and AC power.
  4. Attempt to boot the notebook.


Let me know the result and have a wonderful day!

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Click the "Accept as Solution" button if I resolve your issue.

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Hi Zac, yeah I have already tried this...so things are not looking good at the moment.... I am trying to find my receipt to check the purchase date, so hopefully I still have a warranty :))) Bye
HP Recommended

Hello again!

You can use this site to check the status of your warranty, no reciept required.

Have a great day.

---------------------------------------------------------------------------------------------------
Please click the white star under my name to give me Kudos as a way to say "Thanks!"

Click the "Accept as Solution" button if I resolve your issue.

HP Recommended
you also might want to make sure that your memory is seated sometimes if they break contract the sys. won't turn on
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I do not understand what you said?

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