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- HP Community
- Notebooks
- Notebook Software and How To Questions
- laptop does not turn on

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01-11-2011 02:29 PM
a have a compaq presario v4125cl laptop that will not turn on anymore with a battery or with a ac apapter. i tried a new apapter, but the laptop still does not work . also, the ked lights do not come on i need help.
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Accepted Solutions
01-11-2011 03:30 PM
Use a flashlight, look in the DC socket on the Notebook where the power cord plugs in, is there any damage to the center pin or plastic around it?
02-03-2011 07:45 AM
Nothing is bent. I have turned had it on and it will be in a frozen state. Twice. About 4 times I have I have had to take the battery out and put it back in after several seconds .
Nothing looks bent.---------
Also I don't know where the volumne control went. I was using an outside mouse. Everytime I do something happens. so I have stopped.
I need a book to help understand where thing are and how to use them and what I can do with the laptop. I hate getting
upset. I like to know how to do it whatever that may be.
02-03-2011 08:14 PM
see this link manuals, how to and troubleshooters
Compaq Presario V4125CL Notebook PC
07-24-2013 02:11 PM
Hello diannep.
Try performing a hard reset. Here are the steps.
- Remove the battery and AC adapter.
- Press and hold the power button for 10-15 seconds three times.
- Replace the battery and AC power.
- Attempt to boot the notebook.
Let me know the result and have a wonderful day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
07-26-2013 01:48 PM
Hello again!
You can use this site to check the status of your warranty, no reciept required.
Have a great day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.