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HP Recommended
HP Pavilion Notebook Y8K67UA#ABL
Microsoft Windows 10 (64-bit)

Laptop goes to sleep randomly sometimes after 1 minute other times never. I used HP Support Assistant and updated BIOS, nothing changed. Currently Win 10 Vers.1903 (2)

1 REPLY 1
HP Recommended

@Joe-L1

 

Please follow the instructions under " The computer does not go into sleep or hibernate mode" from this link: https://support.hp.com/in-en/document/c03383935 and let me know how it goes

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.