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Locked

‎01-14-2020 07:28 PM

HP Recommended
Product: HP Pavilion Notebook Y8K67UA#ABL
Operating System: Microsoft Windows 10 (64-bit)

Laptop goes to sleep randomly sometimes after 1 minute other times never. I used HP Support Assistant and updated BIOS, nothing changed. Currently Win 10 Vers.1903 (2)

1 REPLY 1

‎01-17-2020 01:31 PM

HP Recommended

@Joe-L1

 

Please follow the instructions under " The computer does not go into sleep or hibernate mode" from this link: https://support.hp.com/in-en/document/c03383935 and let me know how it goes

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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