Product: hp laptop 14s-dk0xx prod. no. 7QZ52PA#ACJ
Operating System: Microsoft Windows 10 (64-bit)
i need a help ....
my laptop is not charging if it is off at the time of charging(plugged in) , and charging fine if it is on at the time of charging(plugged in). it not required to turn on the system whole the time of charging , but just at the time of plugging only .i have already contacted hp whatsapp support , according to their advice i updated bios version and some other driver.
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