laptop's caps lock key's funtions are not appear on the screen

[Mohamed-Ahsaan]

Hi,

Before few months my laptop's update I saw the caps lock and num lock key's funtions are apperared on the screen.but now the caps lock isn't shownig.what should I do for that?

[VikramTheGreat]

Hi @Mohamed-Ahsaan,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how useful the on-screen Caps Lock/Num Lock notifications can be, and it’s frustrating when they suddenly stop appearing. This feature is usually controlled by HP Quick Launch Buttons, HP System Event Utility, or your keyboard driver. A system update may have affected it.

Please try the following steps:

1. Check if the HP System Event Utility is Installed
   • Press Windows + R, type appwiz.cpl, and press Enter
   • Look for "HP System Event Utility"
   • If missing, download and install it from the HP Support website: HP 15s-eq1000 Laptop PC (8WQ33AV) Software and Driver Downloads | HP® Support
      
2. Update or Reinstall Keyboard Driver
   • Right-click Start > Device Manager
   • Expand Keyboards, right-click your keyboard, and choose Update driver
      
3. Check Notification Settings
   • Go to Settings > Accessibility > Keyboard
   • Ensure Toggle Keys or related options are enabled if available

If the issue persists, please let us know and we’ll help further.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[Mohamed-Ahsaan]

Thanks for the reply.But the problem is not solved yet.

[VikramTheGreat]

Hi @Mohamed-Ahsaan,

Thank you for letting me know.

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support