cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
ADSA
New member
1 0 0 0
Message 1 of 2
83
Flag Post

laptop with windows 10 under device manager shows 2 unknown devices with missing drivers

‎11-24-2020 02:12 PM

HP Recommended
Product: Elitebook 820 G2
Operating System: Microsoft Windows 10 (64-bit)

My HP Elitebook 820 G2,  device manager under "other devices" shows 2 unknown devices missing drivers with code 28. I've searched for a solution on the HP support sites and nothing has come up to fix this issue. Your help will be greatly appreciated.

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
126,328 116,509 18,917 28,874
Message 2 of 2
Flag Post

‎11-24-2020 02:37 PM

HP Recommended

Hi:

 

Please post the hardware ID's for the unknown devices, and I will post the links to the drivers you need.

 

Use this guide for how to find the hardware ID for a device...

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation