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elyna
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Message 1 of 3
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left and right keys functioning differently

HP Recommended
HP EliteBook 840 G1
Microsoft Windows 10 (64-bit)

hello, 

lately i've been struggling with left and right arrow keys not functioning properly on my notebook keyboard and im really hopeless. 

i tried uninstalling the keyboard but it didn't help. 

 

this is what shows up in a browser after pressing right arrow key plus it makes sound when pressing it

this is what shows up in a browser after pressing right keythis is what shows up in a browser after pressing right key

 

after pressing left key the keyboard starts functioning differently - each key has different function suddenly and i can't type 

 

is there any way how to fix this? 

(excuse my english, it's not my native language) 

2 REPLIES 2
banhien
Level 19
Level 19
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Message 2 of 3
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HP Recommended

@elyna 

 

You are using a different software, could be THAT software changes the keyboard. Can you type simple text using Notepad using left/right.

 

Again, I believe the software which you are using changes the keyboard layout, you should be able to change it back.

 

Regards.

BH
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elyna
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thank you for reply, but can you please explain how am i supposed to change it back? im not an expert in this

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