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HP Pavilion 15-inch Displays
Microsoft Windows 10 (64-bit)

this aJust purchased a HP Pavilion notebook, this afternoon,  product name 15-cc1xx, product number 2ss24ua#daba. The specifications state it has backlit keyboard and when I first turned it on it did have it.  Now it does not.  What do I need to do to get the keyboard lights back on.  Not enough contrast in letters on keys to see without direct lighting  shinning on it.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello I have found the following steps which should be able to assist with your issue:

 

https://www.wikihow.com/Turn-On-the-Keyboard-Light-on-an-HP-Pavilion

 

Please try these steps and inform me if there are any issues,

 

Thank You,

 

Please Click the Kudos

View solution in original post

3 REPLIES 3
HP Recommended

Hello I have found the following steps which should be able to assist with your issue:

 

https://www.wikihow.com/Turn-On-the-Keyboard-Light-on-an-HP-Pavilion

 

Please try these steps and inform me if there are any issues,

 

Thank You,

 

Please Click the Kudos

HP Recommended

ThANKS.  tHE f5 WORKED.  

HP Recommended
Hello,

Glad for being able to assist. I do strive for excellence so please send me a Kudos.


Have Great Day.
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