• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-25-2022 05:14 AM - edited ‎08-26-2022 02:13 AM

HP Recommended
Product: HP 14 Laptop (30J32AV)
Operating System: Microsoft Windows 11

Today my hp 14s dq2606 laptop was delivered after finishing the intial window setup open mcafee antivirus its showing your subscription was expired on 157 day ago [21\3\2022] but how this is possible just today i received the laptop and registered with email which is never used for mcafee . How i get my subscription.

Category:
1 REPLY 1

‎08-29-2022 11:43 PM

HP Recommended

The subscription date which is showing expired may be due to synchronizing issue with subscription. Kindly ensure McAfee is up to date and usually you will be notified before the trial period expiry with the prompts on your PC. If issue still persists perform re installation and check the issue status.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.