mechanical keyboard not working in tablet mode (hp pavilion convertible)

[1307Veronika]

Hello. I’d like to know how to enable physical keyboard in tablet mode? When I fold the laptop, only the touch keyboard works. but I want to connect my laptop to a monitor, and use the laptop's keyboard only.  is it possible to use a physical keyboard in tablet mode?

[Rainbow23]

Hi @1307Veronika,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I suggest that you follow the steps from this document to connect an external monitor. (Click on the word document to open the web page).

I hope this helps.
Take care and have a good day.

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[1307Veronika]

I’m sorry, but no:( I enabled second display yet. But when I turn the screen in the opposite direction to leave only the keyboard, the laptop automatically locks the main keypad, goes into tablet mode and only the touch screen works. I would like to know how to get rid of keypad lock in this position

[1307Veronika]

 this position 

[Rainbow23]

Hi @1307Veronika,

Welcome to HP Support Community. 
 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product and click on search to locate the nearest HP Service Center near your location.

Hope this helps.
Take care and have a good day.