• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-14-2019 02:04 PM

HP Recommended
Product: HP Pavillion Entertainment
Operating System: Microsoft Windows Vista (64-bit)

Hello and TIA.....I have an old Hp Pavillion in which I used mediasmart to download photos.  It is now past due to upgrade to a new laptop.  The photos that are in mediasmart will not give me an option to export and or print them.  The only way is through Snapfish.  It does however give me the option to sign in to Snapfish, but for whatever reason it gives me an error and I cannot sign in.  I want my Photos off of the laptop before its lost in outer space.  Please someone advice!!!!!

Thx, Melindab58

 

 

 

1 REPLY 1

‎05-14-2019 02:49 PM

HP Recommended

@Melindab58 

 

>>> I want my Photos off of the laptop before its lost in outer space

 

Are they on your computer now ? Please simply use Windows Explorer to move photos to a flash drive (USB drive) and you can move them to new machine(s).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.