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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- memory upgrade and driver update

Create an account on the HP Community to personalize your profile and ask a question
12-23-2025 06:58 AM
Welcome to the HP Support Community! We're here to help you get back up and running.
Thank you for checking the driver download page and sharing your observation. I appreciate the effort you’ve already put in—it’s a great step toward keeping your system updated.
Here’s some clarity and guidance:
Why Windows 25H2 Is Not Listed
Driver pages often show the latest officially validated versions. If 24H2 is the latest listed, it means those drivers are tested for that version. However, most drivers are forward-compatible, so installing them on 25H2 generally works without issues.
Steps to Safely Update Drivers
Download Drivers from HP Support
- Go to your product page and download the latest drivers available (even if listed for 24H2).
- Here’s the link to start: HP Customer Support - Software and Driver Downloads
Install Drivers
- Run the downloaded installer and follow on-screen instructions.
- Restart your PC after each installation for best results.
Use Windows Update for Additional Drivers
- Press Windows + I → Update & Security → Windows Update → Click Check for updates.
- Install any optional driver updates shown.
Memory Upgrade Guidance
- Check your laptop’s specifications for maximum supported RAM.
- Use HP’s documentation for your model to confirm compatible memory modules.
- Here’s a helpful resource: HP PCs - Upgrading Memory (RAM)
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Take care, and have an amazing day!
Regards,
Hawks_Eye